TO WHOM IT MAY CONCERN:

I want to express my thanks to you for your expertise in the service that you give to your customers. Particularly to me for your continued prompt service you have given for these past years.

I value your commitment to service to your customers and it is probably more meaningful to me as I operate the Plaza 101 from a distance with a phone call to you. You have been prompt at all times to my calls of distress. I have established a friendship and trust in you.

Sincerely,

R. Nadine Frymann

Property Manager
101 Plaza, LLC